Services
Consider us an extension of your team. A Health Information Management “HIM” Department but scaled to fit your needs.
We collect and summarize medical records using clinical-grade AI technology. We do this for new patients before their appointment, which means much less paperwork for your front office, and quicker, confident exams for your doctors. Since the needs of every office is different, we have several capabilities that fit just what you’re looking for:
1. Medical Records Call Center
Our Medical Records Call Center is staffed by experienced professionals who can assist with patient requests and inquiries related to medical records. We offer quick turnaround times and can handle a high volume of calls to ensure that your patients receive the information they need in a timely manner.
2. Full Service Records Management
Our core offering is an outsourced records management service, which has several benefits. First, the service can handle the sending and receiving of records for both doctors and third parties, freeing up office staff to focus on other important tasks. Second, the service can ensure the continuity of care for patients, as all records will be securely stored and easily accessible. Additionally, we provide a customized AI technology solution for specific medical record collection and summarization needs, saving time and improving accuracy. Finally, the service can offer a white-labeled records portal for exchanging records, giving doctors and patients peace of mind knowing that their personal health information is being handled securely and in compliance with HIPAA regulations.
3. White Labeled Records Portal for Exchanging Records
We provide a HIPAA-compliant Dropbox-like experience for records hosting. This is unique for your practice and can securely store patient’s records & personal health information (PHI).
4. Connection to Health Information Exchanges
Our connection to Health Information Exchanges allows us to seamlessly integrate patient records with other healthcare providers, ensuring that all necessary information is available to provide the best possible care. In addition, our integration with EHR systems streamlines the process of collecting and managing medical records, reducing errors and improving efficiency. We do this for ~90% of patients, saving doctors offices a ton of time (and money)!
5. Integration with EHRs
Our integration with EHRs means that our services can seamlessly integrate with your existing electronic health record system, streamlining the process of collecting and managing medical records. This reduces errors and improves efficiency, freeing up office staff to focus on other important tasks.
6. Clinical-grade AI Summaries
Our clinical-grade AI technology can summarize medical records, saving time and improving accuracy. Our summaries are concise and easy to understand, making it easier for doctors to quickly review patient information and make informed decisions. This is especially useful for busy practices that see a high volume of patients, as it allows doctors to spend more time with patients and less time reviewing paperwork.